What to do when your geyser bursts

A burst geyser is a plumbing emergency, follow the below instructions and then contact us immediately:

  • Find your electrical mains board (DB board) and switch off your geyser.
  • Locate your water mains tap and close it.
  • Open up a few hot water taps to reduce pressure in the Geyser and reduce water pouring from the geyser.
  • Move furniture and other items away from the leak area before the water spreads.
  • Mop up as much excess water as you can to try and avoid damage to anything close by.
  • Call your insurance company and plumber.

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Tips to prevent a burst geyser

A burst geyser can cause serious damage. Using a certified plumber only; follow these prevention tips:

  • Have your geyser serviced at least every 3 years.
  • Ensure a drip tray is installed to reduce damage in the event of your geyser bursting.
  • Ensure the temperature setting is correct and make use of a geyser blanket.
  • Avoid allowing your geyser to go cold.
  • If you notice the following, call your plumber: your geyser keeps tripping your power, excessive water or steam coming from the overflow pipe, loud and odd noises from the geyser or pressure and temperature changes.

*A geyser blanket will not only help insulate and regulate temperature when there is a power outage, but it will also help reduce your electricity bill.

Call 061-947-3369 now to schedule a service on your geyser
with your friendly local plumbers.

24hr Service

Our 24hr standby plumbing teams are here to deal with any plumbing emergency you may have.

Greenz Plumbing complies with and is accredited with the PIRB and City of Cape Town (Water by-laws), we will replace your burst geysers with a SABS approved Heattech or Kwikot Geyser. Our installations come with a certificate of compliance (COC) required by your insurance company.